Ecommerce Business Audit
You've never actually seen your whole business in one place. Neither has anyone else.
The Business Audit is our current-state look at your business, finance, inventory, tech stack, marketing, people, everything, before we tell you a single thing to fix. Not a future-state strategy deck, not a list of recommendations to sort through alone. A plain, honest picture of where the business actually stands today, in language you'd use yourself.
It's the first step of every engagement, no exceptions. Whatever comes next, an ongoing retainer, cleaning up the books, picking a system, starts here, because nothing gets recommended until we have the current state of your business.
Does this sound like you?
How it actually works
Ten areas, plain language.Finance, inventory, platform, marketing, customer experience, data, people, legal/compliance, marketplace, and AI readiness, run through questions a founder can actually answer, not a consultant checklist.
AI isn't an eleventh topic bolted on.It's woven through all ten, because whether AI is a risk, an opportunity, or just noise depends on your specific business, not a trend piece.
You get a snapshot, not a sales pitch.Founders have called it the "Bible of the business", often the first time it's ever been documented end to end.
Standard deliverables, not a moving target.A defined set of documents and findings every time, where you stand today, in writing, so there's a fixed starting point before anything changes.
Surveys, focused interviews, and a review meeting.You walk the findings together in plain language, so nothing lands as a surprise. Then a clean handoff into whatever's next, or a clear stopping point if nothing's next.
Why it comes first
If your business runs on band-aids and bubble gum right now, an audit is how Scott finds out where the tape is holding. He'd rather map the whole thing against a written standard than run faster at whack-a-mole with you. That's the whole point of doing this before anything else.